Desk

The Admin Governance Desk is the network control plane. It is where authorized platform administrators manage the health of the system, the lifecycle of operators, and the governance of incoming work.

It is not an operator workspace. It sits above operator desks in authority.

Role in governance

The Admin Desk is where the network-level layer of governance happens. Its core responsibilities:

  1. Who can access — managing operator access states (active, limited, suspended)
  2. Who is active — operator approval, onboarding, invitation lifecycle
  3. What work flows — reviewing and assigning tasks from network-managed funnels
  4. System health — monitoring queues, blocked work, exceptions
  5. High-risk approvals — actions requiring admin review before proceeding
  6. Audit — tracking what changed, when, and by whom

When admin is involved

Before work starts (governance):

  • Reviewing submitted operator applications
  • Approving and activating operators
  • Creating invitations
  • Reviewing network-managed tasks
  • Assigning tasks to operators
  • Explicitly creating jobs (the Create Job action)

During system operation:

  • Managing access states for operators in billing grace or suspension
  • Reviewing exceptions or blocked queues
  • Intervening in stuck or escalated work

After work completes:

  • Viewing records and trust signals across the network (advisory only)
  • Auditing admin actions and mutations

Admin does not execute service work. Admin does not capture evidence or complete service events.

Admin Desk modules

ModuleWhat it handles
OverviewSystem-wide view of open exceptions, pending approvals, surface health
TasksThe governance task queue — review, assign, Create Job
OperatorsOperator registry, approval, access management
SurfacesSurface activation state and health
AccessPer-operator access and subscription state
InvitationsInvitation lifecycle — create, resend, revoke
OnboardingApplication review and qualification
BillingSubscription visibility and payment state
OmniIntelligence and recommendations (advisory only)
AuditLog of all admin mutations

Admin roles

RoleAuthority
OS OwnerFull authority, typically the founder
System AdminHigh-trust daily operations
Surface AdminAuthority scoped to a specific surface
ModeratorReview and flag; cannot reassign or change access
Support AdminOnboarding and session troubleshooting
Billing AdminSubscription visibility; cannot change access directly
Reviewer / ApproverDecision gate for queued sensitive actions

High-risk actions — changing access state, granting admin capability, cross-surface reassignment — require stronger roles or a second approver.

Route

/admin/desk
/admin/desk/overview
/admin/desk/tasks
/admin/desk/operators
/admin/desk/access
/admin/desk/invitations
/admin/desk/onboarding
/admin/desk/audit

Guardrails

  • Preserve the distinction between planned, partial, and live.
  • Admin governs. Admin does not execute.
  • High-risk actions require elevated roles or second-approver confirmation.